NewDay is motivated to put the right person, who has the right gifts and talents, in the right role within our organization. We want potential candidates to understand the recruiting is an in-depth multi-step process, which will help NewDay achieve our goal.
NewDay Services for Children and Families CPS Focus For Mothers Mentor Navigator Job Description
Job Title: CPS Focus for Mothers Mentor Navigator 40 hours per week Reports to: Director of CPS Focus for Fathers and Mothers Prepared By: Bob Robinson
Summary Project Description: Mentor Navigation program to parents enrolled in FOCUS for Mothers classes in DFPS Region 3. A Mentor Navigator is a dedicated point of contact to help mothers gain confidence by identifying personal and systemic barriers to their improvement and assistance with navigating resources and opportunities, i.e. economic stability, responsible parenting (and co-parenting), healthy relationships and community connections. In addition will equip mothers work effectively with CPS through coaching/teaching CPS Navigation.
Services include peer support, job development, child development and domestic violence awareness. Services are designed to strengthen mothers’ protective factors of Child Development/Knowledge of Parenting, Concrete Support, Family Functioning/Resiliency, Nurturing and Attachment, Social Support. The Mentor-Navigator will work with women up to a 6 month time period and will reflect NewDay values through relational engagement.
NEWDAY MISSION STATEMENT: NewDay impacts children’s lives by empowering parents – giving them hope and inspiration through practical tools and life coaching. Success of this job position looks like:
Provide Level I engagement: Facilitate CPS Mentor navigation for 100 women in Focus for Mothers classes in Tarrant County
Provide Level II mentoring for 40 mothers- which are one time requests for information or services
Provide Level III mentoring for 35 mothers- includes gaining their commitment, providing guidance on community resources, doing assessments, developing their service plan (based on their input/needs), regular follow up, monthly progress meetings and transitioning them to self-sufficiency and sustainable change for themselves, their children & their families.
Developing meaningful relationships with mothers being mentored and those in FOCUS for Mothers classes
Locate, Identify and build relationships with community service providers including those that directly help women
Successfully help mothers enter the job market or obtain better paying employment per year as needed
Enter accurate and timely case notes and activities into the ZOHO database for each mother engaged for Level II and III. For Level I mothers, keep a spreadsheet of class cycles where CPS Navigation curriculum was facilitated.
THE IDEAL CANDIDATE:
Desires to work in a faith-based Christian environment.
Embraces integrity as a part of lifestyle.
Wants to make a difference in the community by working to accomplish the NewDay mission.
Is a team player and works well with a variety of personalities.
Places importance on the need to perform a job accurately and free from error.
Has excellent verbal and written skills and can communicate a topic effectively.
Can follow a set of priorities established by the Focus for Mothers Mentoring program and manage time to accomplish those priorities.
Works well under pressure.
Can separate personal difficulties from the workplace.
Is comfortable with and can capably use computer software, database programs, and Microsoft Office.
Is able to manage multiple tasks and can change priorities of those tasks as circumstances require.
Essential Duties and Responsibilities:
Utilize NewDay’sFour Step Mentoring process:
Form meaningful/transformative relationships with mothers
Actively engage mothers into the program
Invite to trust
Listen to what kind of mother they want to be
Let them guide the process of what their “plan” needs to be
Mentor and provide guidance
Coaching and life planning
Establish mentoring relationship by providing ongoing encouragement, support, and assistance throughout service plan
Class facilitation which includes CPS Navigation training
Connect mothers to opportunities/services
Provide referrals to vetted service providers as needed
Build a network and relationship with community service providers
Provide mothers a direct point of contact to overcome barriers and navigate services across multiple systems.
Transition to self sufficiency and sustainable change for children and families
Relationship becomes peer to peer
Invite them to volunteer and give back to the program
Coordinate client job and career development, attainment and retention.
Perform interviews and assessments
Customize and schedule a written achievement plan with the mothers taking into consideration their goals, strengths, weaknesses, schedule and input.
Manage client’s detailed files and database information, i.e. case notes and all supporting documentation of file history.
Accompany mothers to services and/court as appropriate.
Perform monthly re-assessment of mother achievement plan based on emerging needs and strengths.
Perform ongoing communication with service providers regarding mothers’ program activities and perceived needs.
Document mothers’ feedback on services and service personnel in order to evaluate program effectiveness compared to goals and established benchmarks.
Assist in raising awareness of prevention in child abuse and neglect
Participate in regular (quarterly) Mentoring Navigation meetings with EFFECT team to facilitate effective cross-system navigation to identify and resolve service gaps.
Conduct all end of service evaluations / post–tests / exit interviews
Attend any resource sharing opportunity meetings such as I.A.W.G. (inter-agency workforce group) and the spiritual care network
Social Work or Related Degree desired, but not necessary; equivalent knowledge and related work experience;
Experience in documenting case plans and or work desired
Experience with diverse and/or low-income population desired
Experience working in a collaborative environment
Strong understanding of community resources and systems of care (public/private) desired
Experience in class facilitation
Ability to respond to common inquiries or complaints from participants or community partners
Ability to write presentations and prepare reports
Individual must possess excellent verbal, interpersonal and writing skills.
Preference will be given to anyone who is proficient in English and Spanish written and verbal skills when considering equally qualified candidates
Mathematical Skills a. Ability to add, subtract, multiply, and divide.
Ability to work in collaboration with service partners and among other Mentor Navigators to identify problems, collect data, establish facts and draw valid conclusions.
Ability to coordinate services based on assessments, evaluations, and client input.
Ability to solicit innovative strategies to client problems and systemic barriers through collaboration.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills Knowledge of Microsoft Word Processing software; Spreadsheet software; Database software; E-mail and Internet software. Knowledge of Excel and PowerPoint strongly desired. Other b. Ability to operate a vehicle. c. Provide own reliable transportation to attend meetings, seminars, and carry out job functions. d. Ability to establish and maintain effective working relationships with individuals and groups as listed under "Interrelationships" above. e. Ability to work in somewhat crowded office space. f. Ability to organize work, prioritize and utilize effective time management techniques. g. Ability to work effectively under pressure. h. Ability to work independently and with a minimum of supervision. i. Familiar with and able to use appropriate format for business correspondence and reports, various filing systems, computer hardware and software, recordkeeping procedures, and interviewing techniques j. Ability to operate/work with general office equipment, accessories, and computer systems. These include, but are not limited to, the following: multi-line phone system, calculator, postage machine and scale, copier, keyboard (typewriter or computer), audio-visual equipment such as TV/VCRs or easels, filing cabinets, building keys. k. Interest in working in a faith-inspired organization and environment.
CERTIFICATES, LICENSES, REGISTRATIONS: a. Must have and maintain a current Texas driving license and evidence of vehicular liability insurance.