Current Openings:

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JOB DESCRIPTION:

Job Title: Engagement and Outreach Specialist, F/T 40 Hrs/Wk
Reports to: Don Mansfield - NewDay's Lead Chaplin
Prepared By: Don Mansfield
Approved Date: May 13, 2021
Summary Description: The Engagement and Outreach Specialist will be first the contact to engage and motivate mothers and fathers who are in the community, Family courts, and CPS systems. The Engagement & Outreach Specialist will use the NewDay's relational engagement model to encourage attendance and completion of the Anger Resolution, Co-Parenting, and FOCUS for Fathers classes
NewDay's Mission: Helping parents be parents so kids can be kids.
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JOB ACTIVITIES, Duties, and Responsibilities: 
·        Position Title: Engagement and Outreach Specialist
·        Job type: Full Time 
·        Responsibilities:
·        Utilize our relationship model in connecting and engaging parents over the phone from referrals received from the courts and CPS system for the Anger Resolution,           Co-Parenting, and FOCUS fatherhood class; Candidate must be highly diligent in following up and pursuing parents to attend classes.
·        Partner with caseworkers to improve parent’s class attendance by coordinating engagement providing caseworkers with referral status
·        Build a relationship by connecting to, and working with parents; providing encouragement and support.
·        Follow up with parents who fail to attend or drop out of classes. Provide an ongoing effort to keep them in the current cycle and/or engage them for another class                cycle. Coordinate with class facilitators and Coordinator.
·        Coordinate Make up classes so fathers have a greater chance to graduate
·        Follow the DNA of our “chaplaincy delivery model”.
·        Potentially meet with prospective fathers or those in class cycles who are in danger of dropping out.
·        Provide ongoing feedback to Caseworkers who provide referrals, on parent engagement status
·        Contact caseworker, if necessary, to obtain the status of the parent if they fail to attend class, drop out, or their phone is no longer working
·        Learn System Navigation skills of CPS and Family courts and be able to offer advice to fathers, and pass along more difficult specific questions to Coordinator
·        Document/Update the Apricot system with engagement notes within the same workday for each call, email, or text parent or caseworker
·        Coordinate with Intake department for 2054 and other issues
·        Learn class curriculum and be trained to co-facilitate on an as-needed basis
·        Provide coordinators and facilitators with parent updates as necessary
·        Coordinate with Family Services coordinator and marking manager to follow up with community contact to provide classes
·        Assist in developing and maintaining community contact for student referrals
·        For parents with special issues/obstacles, make a referral to our Mentor/Navigation services via a special MS Forms link (Tarrant only) 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Qualifications:
·        Active Listener is a must
·        Compassion
·        A balanced approach to boundaries
·        Comfortable working for a faith-based non-profit
·        Organized
·        Self-motivated
·        Strong interpersonal skills
·        Able to connect across racial and socio-economic cultures.
·        Computer skills including strong knowledge of Excel and Microsoft Office
·        Flexible work hours
·        Dependable transportation
 
Language Ability
·        Ability to respond to common inquiries or complaints from parents, participants, or community partners
·        Must possess excellent verbal, interpersonal, and writing skills.
 
Work Ethic/Competencies
·        Willing to eagerly learn the job and how it benefits the clients NewDay serves
·        Work productively with minimal supervision
·        Produce quality consistent work with attention to detail
·        Ability to organize work, prioritize and utilize effective time management techniques.
·        Ability to work effectively under pressure.
·        Willing to upgrade technical skills, if necessary
·        Be punctual
·        Know your way around a computer and be able to interact with software programs, email systems, etc.
·        Take initiative
·        Have good to excellent communication skills both written and oral
·        Be committed to the work schedule and have reliable attendance
·        Be dependable
 
Attitude/Behavioral
·        Work cooperatively with NewDay staff, volunteers, service partners, and others with whom you may interact on the job.
·        Able to establish and maintain effective working relationships with individual co-workers
·        Be enthusiastic
·        Be open to teachable moments and able to accept guidance
·        Like being part of a team, in a team environment and accomplishing tasks as a team
·        Able to accept instruction and redirection
Other
·        Must pass a CPS background check
·        Ability to operate a vehicle.
               b. Provide own reliable transportation to attend meetings and seminars.
               c. Able to work in a faith-inspired organization and environment.
CERTIFICATES, LICENSES, REGISTRATIONS:
·        Must have and maintain a current Texas driving license and evidence of vehicular liability insurance.

Job Type: Full-time
Pay: From $40,000.00 per year
COVID-19 considerations:
Hybrid scheduling, masks are worn in common areas, regular surface disinfecting of phones, doors, light switches, etc.

​To apply, PLEASE SEND COVER LETTER & RESUME TO: Hire@newdayservices.org

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JOB DESCRIPTION:
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Job Title: Fatherhood Engagement Specialist,  F/T 40 Hrs/Wk 
Reports to: Bob Robinson, NewDay's Program Director
Summary Description:  The fatherhood Engagement Specialist will be the first contact to engage and motivate fathers who are in the CPS system. Fatherhood Engagement Specialist will use the NewDay's relational engagement model to encourage attendance and completion of the FOCUS for Fathers classes.
 
JOB ACTIVITIES, Duties, and Responsibilities:

• Position Title: FOCUS Fathers Engagement Specialist
• Job Type: Full Time 
• Responsibilities:
  1. Utilize our relationship model in connecting and engaging fathers over the phone from CPS referrals for the FOCUS fatherhood class; Candidate must be highly diligent in following up and pursuing fathers to attend Focus.
  2. Partner with CPS caseworkers to improve fathers’ class attendance by coordinating engagement providing CPS with referral status
  3. Build a relationship by connecting to, and working with fathers; providing encouragement and support.
  4. Follow up with fathers who fail to attend or drop out of classes. Provide an ongoing effort to keep them in the current cycle and/or engage them for another class cycle. Coordinate with class facilitators and Region Coordinator. 
  5. Coordinate Make up classes so fathers have a greater chance to graduate
  6. Follow the DNA of our “chaplaincy delivery model”.
  7. Potentially meet with prospective fathers or those in class cycles who are in danger of dropping out.
  8. Provide ongoing feedback to CPS Caseworkers who provide referrals, on father engagement status
  9. Contact CPS, if necessary, to obtain the status of fathers if they fail to attend class, drop out, or their phone is no longer working
  10. Learn CPS Navigation skills and be able to offer advice to fathers, and pass along more difficult specific questions to CPS Coordinator
  11. Document/Update the Apricot system with engagement notes within the same workday for each call, email, or text the father or  CPS
  12. Coordinate with Focus Intake department for 2054 and other issues
  13. Learn FOCUS curriculum and be trained to co-facilitate on an as-needed basis
  14. Provide CPS coordinators and facilitators with father updates as necessary
  15. For fathers with special issues/obstacles, make a referral to our Mentor/Navigation services via a special MS Forms link (Tarrant only)

​To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Qualifications:

• Active Listener is a must
• Compassion
• A balanced approach to boundaries
• Comfortable working for a faith-based non-profit
• Organized
• Self-motivated
• Strong interpersonal skills
• Able to connect across racial and socio-economic cultures.
• Computer skills including strong knowledge of Excel and Microsoft Office
• Flexible work hours
• Dependable transportation

 

To apply, PLEASE SEND COVER LETTER & RESUME TO: Hire@newdayservices.org